DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti, ServiceNow, Remedy, Infor, or Sage. Any use of the software product names is descriptive of the fact that we have experience with ITSM and CRM products such as Ivanti Neurons, Ivanti Service Manager, SalesLogix CRM, Remedy, HEAT IT Service Management, and Sage CRM.
“EXP had completed an Implementation of the Ivanti Service Manager (HEAT ITSM) and Asset Manager (ITAM) toolset. The implementation team from Kifinti Solutions were helpful in getting it up and running, but we needed someone that could take EXP to the next level and develop the tool so we could utilize all of its potential. As EXP was also in a transition period where our processes and workflows were being redefined, Gregor and a19 Consulting were able to work with us to align our working processes with the workflows within the Ivanti Service Manager tool, leveraging a19 Ivanti Best Practices and latest solutions.”
— Steven Morin | EXP | Helpdesk Manager