ITSM Consulting with 100+ ITSM Implementations since 1996 in the UK, Europe, DACH, Australia, New Zealand, Singapore, South Korea, Canada, USA

Freelance ITSM Consulting


ITSM Podcast


Senior Architect/Developer/Consultant/Freelancer 
27+ years ITSM experience
100+ ITSM implementations worldwide

Long time freelance ITSM Consultant, Developer, and Software Architect sharing his extensive experience and insight to popular ITSM topics.

DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti, ServiceNow, Remedy, Infor, or Sage.  Any use of the software product names is descriptive of the fact that we have experience with ITSM and CRM products such as Ivanti Neurons, Ivanti Service Manager, SalesLogix CRM, Remedy, HEAT IT Service Management, and Sage CRM.

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