Freelance ITSM Consultant experienced with Ivanti Neurons, Ivanti Service Manager, HEAT ITSM

Freelance ITSM Development & Consulting

Disclaimer: We are NOT affiliated with Ivanti
We are independent. Unbiased. Simply Better!

ITSM Consulting Approach

for Ivanti implementations since 1996

Ivanti Neurons for IT Service & Asset Management

Ivanti Service Manager (powered by HEAT ITSM)

Best Practices & Latest Solutions, Project Management, Requirements Gathering, Proof of Concept, Configuration, Development, Consulting, Prototypes,
User Acceptance Testing (UAT), Ivanti Self Service Portal, Integrations, ITIL, Ivanti Service Manager ITSM, Ivanti Asset Manager ITAM
Lead by Senior Architect/Developer/Consultant/Freelancer with 27+ years experience and 100+ Ivanti HEAT ITSM implementations worldwide

Approach

Over the last 2+ decades implementing Ivanti HEAT Neurons, the following implementation milestones, aka rollout milestones, project structure have been deeply ingrained and proven to be the ultimate success factors.

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Ivanti Implementation?

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Ivanti Service Manager Implementation

a19 Consulting has provided freelance ITSM Professional Services for the HEAT and Ivanti Product Line to Global & Fortune 500 enterprise clients, Frontrange Business Partners (Change Control, Avante Solutions, Kifinti Solutions) and Ivanti Business Partners (Kifinti Solutions, DDS IT) worldwide, in the UK, Europe | Australia, New Zealand ANZ | APAC | Asia | Canada and the USA

Night and Day Compared to Ivanti and other HEAT Consultants

-- Rob Moody | ASM UK | End User Computing Manager

Best in Class Ivanti Consulting
--- Ria Smith | Sodexo Australia | HSE Director

Five stars for Ivanti HEAT Development Experience, Technical Knowledge, and Consultative Approach

-- Jamie Davidson | Sodexo Australia | Infrastructure & Support Manager

a19 Consulting took our Ivanti HEAT ITSM System to the Next Level

-- Steven Morin | EXP | Helpdesk Manager | Canada & US

Unique & Distinctive Ivanti HEAT ITSM Authority

-- Neil Evans | DDS IT | Ivanti Business Partner | New Zealand & Australia

Every other Ivanti HEAT Consultant said it can't be done!
-- Shelley | City of Brampton | Municipal Services Manager | Canada